Travel Oriental Mindoro
A unified tourism platform with accommodation and tour booking, digital payments, a real-time analytics dashboard and multi-language support.
What was implemented
A destination is a set of businesses the province does not own. The platform gives visitors one place to find and book accommodation and tours, gives operators a channel, and gives the provincial tourism office a real-time view of activity it previously had to collect by survey.
Before the project
Tourism activity was spread across independent operators with no shared booking channel. Visitors had to find and contact each operator separately, payment was handled differently by each, and the tourism office had no timely view of visitor numbers or booking patterns across the destination.
What ITDC delivered
We built an integrated platform covering accommodation and tour booking, digital payments with multi-currency support, a real-time analytics dashboard for the tourism office, and multi-language content for international visitors.
What the system does
Accommodation booking
Search and booking across participating accommodation providers.
Tour booking
Tour and activity booking alongside accommodation.
Digital payments
Payment at the point of booking, recorded against the reservation.
Multi-currency
Pricing and payment in more than one currency for international visitors.
Multi-language
Content presented in more than one language.
Analytics dashboard
Real-time view of bookings and visitor activity for the tourism office.
How it fits together
A layer-level view. We do not publish hostnames, addresses, credentials, firewall rules or topology detail for systems in production.
Built with
Controls in the delivered system
High-level controls only. Detailed security design is shared under NDA with the client organization, not published.
How it was rolled out
Operator onboarding
Participating accommodation and tour operators brought on with their inventory.
Booking and payments
Booking engine and digital payments delivered.
Localisation
Multi-language and multi-currency support added for international visitors.
Analytics
Real-time dashboard delivered to the provincial tourism office.
What came of it
Each outcome carries the label that describes what kind of claim it is. We never present a target as a measured result — see our claims policy.
Visitors book across participating operators from one platform.
The tourism office sees booking activity as it happens rather than by periodic survey.
International visitors transact in their own currency.
The capabilities behind this project
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Frequently asked questions
The destination. Independent operators list on it, but accommodation and tour booking, digital payments and the analytics run at the destination level — which is the point, because no individual operator has any reason to build the shared booking channel that visitors actually want.
Through the platform rather than by emailing the tourism office. Central maintenance by one office is where destination platforms fail: listings go stale within a season, visitors stop trusting them, and operators stop supplying updates that never seem to appear.
A real-time analytics dashboard covering what visitors view and book. For most provincial tourism offices this is the first reliable interest and arrivals data they have held, and it outlives any individual campaign.
Multi-language support and multi-currency digital payments are both part of the platform, which is what makes it usable by an arrival who does not read Filipino and does not hold a local card. Both have to be designed in rather than retrofitted.
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