ISO/IEC 27001 certified across full operations AWS Partner Network member
Public sector

Technology for government

Secure, accessible platforms for the public sector — from citizen identity and business permits to the services people use every day.

Overview

Public infrastructure people can trust

Government systems carry a higher bar: they must serve everyone, stay available under peak public demand, and protect the most sensitive data there is. We build public-sector platforms to meet that bar — secure, accessible, and inclusive from day one.

From digital identity and citizen portals to the back-office systems that run them, we bring the discipline of mission-critical delivery to the public sector — with the compliance and audit trails regulators expect.

The full set of digital government systems for Philippine LGUs and provinces — citizen identity, legislative tracking, permits, incident management and command centers — is set out on our GovTech page.

What we deliver

Built for the public sector

Platforms that scale to a nation, protect citizen data, and stay accessible to everyone.

Digital Identity & Authentication

Citizen identity, biometric and QR verification, and secure citizen sign-in.

Citizen Portals & e-Services

Self-service portals for permits, payments, records, and public-service requests.

Public-Sector Applications

Custom line-of-business systems for agencies, departments, and local government.

QR-Based Verification

Sub-second, offline-capable verification for credentials, entitlements, and access.

Government Data Analytics

Dashboards and reporting that turn agency data into policy-grade insight.

Secure Document & Records

Tamper-evident records, audit trails, and standards-based long-term archival.

Standards we design to

Architected to the public-sector bar

Systems we deliver can be architected to support the applicable requirements — including the Philippine Data Privacy Act (RA 10173), GDPR, ISO 27001 controls and sector-specific security requirements.

RA 10173 (Data Privacy Act) ISO 27001 WCAG 2.1 AA GDPR Data Sovereignty Audit Trails SOC 2

ITDC Systems is ISO/IEC 27001 certified across our full operations, including infrastructure services. The other items listed are frameworks and standards we design and build to on client engagements, not certifications ITDC holds. See our credentials →

Questions

Frequently asked questions

The Ease of Doing Business and Efficient Government Service Delivery Act sets maximum processing periods for government transactions — three, seven or twenty working days depending on complexity — and requires LGUs to streamline and automate them. In system terms that means one application record, a status the applicant can see, and a clock that starts on acceptance.

Under RA 9184, the Government Procurement Reform Act, with the opportunity posted on PhilGEPS and evaluated by the agency's Bids and Awards Committee against the terms of reference. The TOR is the decisive document: scope, acceptance criteria, ownership and support obligations are set there rather than negotiated afterwards.

Yes, and it is usually the better route. One service delivered properly — permits, or legislative tracking — establishes the data, the identity model and the operating habits that later systems depend on. Programmes attempting every office at once tend to stall on data quality rather than on software.

The agency does, as the personal information controller under RA 10173. Systems are designed to hold data in the agency's own environment or one it contracts for, with role-based access and an audit trail, and the Act's obligations — lawful basis, proportionality, breach notification — are addressed in the design rather than bolted on afterwards.

No. Delivered work spans municipalities, cities, provincial governments and a city college — from a single legislative tracking system for a municipality to province-wide citizen card production. Scope is set by the service being digitised, not by the size of the government unit buying it.

Let's build together

Modernizing public services?

Tell us what you're building for citizens. We'll bring the security, scale, and accessibility it demands.