Privacy Policy
How we collect, use, and protect your information.
1. Introduction
ITDC Systems ("ITDC", "we", "us", or "our") is an enterprise software and digital transformation company headquartered in Calapan City, Oriental Mindoro, Philippines, serving clients across Asia, the United Kingdom, and the United States. This Privacy Policy explains how we handle personal information in connection with our website and related communications. By using this website, you agree to the practices described below.
2. Information we collect
We collect information you choose to provide — such as your name, email address, company, and any message details you submit through our contact form or by emailing us. We also collect standard technical and usage data automatically, including your IP address, browser type, device information, referring pages, and how you interact with the site. We do not intentionally collect sensitive personal information through this website.
3. How we use information
We use the information we collect to respond to your enquiries, provide and improve our services, maintain the security and performance of the website, and communicate with you about engagements you have initiated. Where permitted, we may use aggregated, de-identified usage data to understand trends and improve our content. We process personal information only where we have a lawful basis to do so.
4. Cookies & analytics
Our website may use cookies and similar technologies to remember your preferences, keep the site functioning correctly, and measure how it is used. Analytics help us understand which pages are useful so we can improve them. You can control or disable cookies through your browser settings, though some features of the site may not work as intended if you do.
5. How we share information
We share personal information only with trusted service providers who process it on our behalf — for example, hosting, email delivery, and analytics providers — and only to the extent needed to perform those services. We may also disclose information where required by law or to protect our legal rights. We do not sell your personal information, and we never trade it to third parties for their own marketing.
6. Data security
We apply appropriate technical and organizational measures to protect personal information against unauthorized access, loss, or misuse, including encryption in transit, access controls, and ongoing monitoring. While no method of transmission or storage is completely secure, we work to safeguard your information and to review our controls regularly.
7. International data transfers
Because we operate across Asia, the United Kingdom, and the United States, your information may be processed in countries other than the one in which you reside. Where personal information is transferred internationally, we take steps to ensure it remains protected by appropriate safeguards consistent with applicable data protection laws.
8. Your rights
Depending on your location, you may have rights to access, correct, update, or request deletion of your personal information, and to object to or restrict certain processing. Where the EU or UK General Data Protection Regulation (GDPR) applies, you also have the right to lodge a complaint with a supervisory authority. To exercise any of these rights, please contact us using the details below.
9. Data retention
We retain personal information only for as long as necessary to fulfil the purposes described in this policy, to comply with our legal and contractual obligations, and to resolve disputes. When information is no longer required, we securely delete or anonymize it.
10. Children's privacy
Our website and services are intended for businesses and government organizations and are not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
11. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will revise the "Last updated" date above. We encourage you to review this page periodically to stay informed about how we protect your information.
12. Contact us
If you have questions about this Privacy Policy or how we handle your information, contact us at [email protected], or write to us at ITDC Systems, Calapan City, Oriental Mindoro, Philippines.