Technology for retail & commerce
Omnichannel commerce that connects storefront, stockroom, and customer — built for conversion and insight.
Commerce that connects every channel
Modern retail lives across channels — online, in-store, and everywhere between. We build commerce platforms that unify them, so inventory, payments, and customer data move as one.
From POS and inventory integration to personalization and analytics, we help retailers turn transactions into relationships.
Built for retail
One connected view of stock, sales, and customers.
Commerce Platforms
Scalable online storefronts and headless commerce built for conversion.
POS & Inventory Integration
Real-time stock and sales synced across stores, warehouses, and channels.
Digital Payments
Secure, PCI DSS-aligned checkout across cards, wallets, and online rails.
Loyalty Programs
Points, tiers, and rewards that keep customers coming back.
Customer Analytics
Dashboards that turn sales and behavior into actionable insight.
Personalization
Tailored recommendations and offers driven by customer data.
Standards we design and build to
Systems we deliver can be architected to support the applicable requirements — including the Philippine Data Privacy Act (RA 10173), GDPR, ISO 27001 controls and sector-specific security requirements.
ITDC Systems is ISO/IEC 27001 certified across our full operations, including infrastructure services. The other items listed are frameworks and standards we design and build to on client engagements, not certifications ITDC holds. See our credentials →
Frequently asked questions
One inventory position and one customer record, visible to every channel. Without those, omnichannel is separate systems sharing a logo: the storefront sells stock the stockroom has already committed, and the customer's history resets whenever they change channel.
Where the POS exposes an API or a scheduled export, yes. The integration question that matters is inventory timing — near-real-time sync prevents overselling, whereas a nightly file guarantees it during any busy period. Establish the POS's real update frequency before designing the storefront around it.
A single customer identity across channels, an earn-and-burn ledger that can be audited, and rules that change without a code deployment. Most loyalty failures are identity failures: the same customer exists as three records, the balance is wrong, and the customer stops trusting the programme.
Below a certain traffic volume, simple merchandising rules outperform a personalisation model and cost far less to run. Personalisation earns its place once there is enough behavioural history per customer for a model to learn from — otherwise it recommends the bestsellers you would have promoted anyway.
As personal information under RA 10173: a lawful basis for the processing, a stated retention period, and access limited by role. Analytics on customer behaviour is still processing, so its purpose and retention have to be defined for it rather than inherited from the transactional system.
Building your commerce platform?
Tell us what you're building for your customers. We'll bring the integration, security, and scale it demands.