Elite Integrated Enterprise Management System (EIEMS)
One custom-built platform for finance, HR and payroll, assets, learning and analytics, replacing legacy systems for a workforce of up to 2,500, with three years of 24/7 managed services.
What was implemented
Elite Global Sourcing ran its Philippine operations on separate legacy systems and manual reconciliation. We designed, built and migrated a single enterprise platform in twelve months, then ran it for three years under managed services: monitoring, support, security, backups and enhancements on the client’s own AWS account.
Before the project
Finance, HR, payroll, assets and training each lived in a different system or spreadsheet. The same data was keyed more than once, payroll and the ledger had to be reconciled by hand, approvals moved on paper, and management had no cross-department view of budget, headcount or asset accountability.
What ITDC delivered
We built one platform in which every module shares the same master data, sign-in, roles, approval workflows, notifications, audit trail and reporting. Legacy records were migrated and reconciled before cutover, payroll and accounting ran in parallel for a validation cycle, and the client owns the source code and its data.
What the system does
Accounting and finance
General ledger, payables, receivables, cash and bank, budget control, procure-to-pay, expense claims, and VAT and withholding-tax reports.
HR information system and payroll
Employee 201 files, recruitment, onboarding, timekeeping, shifts, leave, Philippine payroll with BIR, SSS, PhilHealth and Pag-IBIG, and offboarding.
Asset management
Asset register with barcode and QR tagging, assignment and accountability, maintenance, inventory counts, disposal and depreciation posted to accounting.
Learning management
Courses, learning paths, compliance training, exams, certificates with expiry alerts, and skills mapping for internal staff.
Business intelligence
Executive, finance, workforce, asset and training dashboards with drill-down and a self-service report builder that respects role and field security.
Common platform services
Multi-level approval workflows with delegation and escalation, document management, notifications, MFA and an audit viewer.
How it fits together
A layer-level view. We do not publish hostnames, addresses, credentials, firewall rules or topology detail for systems in production.
Built with
Controls in the delivered system
High-level controls only. Detailed security design is shared under NDA with the client organization, not published.
How it was rolled out
Discovery and design
Process mapping, requirements, solution architecture, security design and the migration plan, January to February 2019.
Module build
Finance and HR core first, then assets, learning, procure-to-pay, analytics and integrations, March to August 2019.
Migration and testing
Mock migrations and reconciliation, integrated, performance and security testing, then UAT and training.
Go-live and managed services
Phased cutover in December 2019 with parallel payroll and accounting runs, then 24/7 managed services from 2020 to 2022.
What came of it
Each outcome carries the label that describes what kind of claim it is. We never present a target as a measured result — see our claims policy.
The platform was sized and performance-tested for the client’s full Philippine workforce before production acceptance.
The contracted service level for production, with 15-minute response to critical incidents around the clock.
Built, migrated and cut over in 2019, with Final Acceptance on 15 January 2020.
The capabilities behind this project
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Frequently asked questions
Accounting and finance, HR and Philippine payroll, asset management, a learning management system and business intelligence, all on one platform. Every module shares the same master data, sign-in, roles, approval workflows and audit trail, so an employee, a cost center or an asset is recorded once rather than once per system.
Through profiling, mapping, cleansing and repeated mock migrations before cutover. Each run was reconciled on record counts, control totals, accounting balances, payroll checks and asset counts. ITDC owned the technical accuracy of the move; the client confirmed the business meaning of ambiguous legacy records.
The cutover was phased, with at least one parallel run in which payroll and accounting were processed in both the old and new systems and the results compared. It also had a data freeze, a final migration, a backup, a rollback plan and a go/no-go decision before the old process was retired.
The client. It owns its data outright and can export it at any time, and on full payment it owns the project-specific source code, database schemas, reports and documentation. Production runs in an AWS account the client owns, so ending the managed-services contract does not mean losing the platform.
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